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Consumer Disputes

Resolve your Consumer Dispute through Mediation

As a consumer, you have the right to expect that the products and services you purchase will meet your expectations. Sometimes, however, disputes can arise, and when they do, they can be frustrating, time-consuming, and costly. Fortunately, there is a solution – mediation.

Mediation is a voluntary and confidential process that allows the parties in a dispute to work together to find a mutually acceptable solution. It is a faster, less costly, and less adversarial process than traditional litigation, and it can help to preserve the business relationship between the parties.

If you are facing a consumer dispute, mediation can be a great option. Here are some of the benefits of using mediation to resolve consumer disputes:

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Faster Resolution

Mediation can be completed in a matter of days or weeks, as compared to months or even years for traditional litigation. This means that you can resolve your dispute more quickly and get back to your normal life sooner.

Less Costly

Mediation is also less costly than traditional litigation. The cost of mediation is usually shared by the parties, and because the process is faster, you will spend less money on legal fees.

Preserves Relationships

One of the biggest advantages of mediation is that it can help to preserve the relationships between the parties involved. This is especially important in consumer disputes where the parties may have an ongoing business relationship.

Control Over the Outcome

In mediation, the parties involved have more control over the outcome than they would have in court. They can negotiate a settlement that meets their specific needs and interests, rather than relying on a judge’s or jury’s decision.


Mediation is a confidential process, which means that the details of the dispute are not made public. This can be especially important in consumer disputes, where both parties may want to avoid negative publicity.

Overall, mediation is a great option for resolving consumer disputes. If you’re facing a consumer dispute, it’s always a good idea to consider mediation as an option. A mediator can help you understand the process, and can work with you and the other party to find a mutually acceptable solution. With mediation, you can resolve your dispute quickly, cost-effectively, and with less stress than traditional litigation.

Why Choose Helayn Cohen for Your Consumer Disputes?

If you are looking for expert mediation services for your consumer disputes, then Helayn Cohen ADR is the right choice for you. We have extensive experience in helping people resolve their disputes in a respectful, cost-effective and timely manner.

Here are three reasons why you should choose us for your consumer disputes:

Experienced Mediator

As an experienced mediator, Helayn understands the dynamics of disputes. She will provide impartial advice and create an environment that encourages open communication and allows all points of view to be heard.

Respectful Solutions

When resolving consumer disputes, we provide solutions that respect both parties’ needs and interests.

Objectivity & Fairness

You can trust us to provide an objective and fair mediation service when dealing with consumer disputes.

Our Approach to Mediating Consumer Disputes

We understand that each dispute is unique, and there is no one-size-fits-all solution. That’s why Helayn takes a client-centered approach to our work, meaning that she will work with each party to understand their individual needs and goals.

Helayn aims to create a collaborative, safe environment where all parties can communicate effectively and work towards a resolution.

Need Mediation Regarding Consumer Disputes? Contact Us Today!

So, if you’re dealing with a consumer dispute and need help finding a resolution, Helayn Cohen is here for you.

With her personalized, collaborative, and cost-effective approach, she can help you find a mutually beneficial solution to your dispute. Contact her today to schedule a consultation!


About Helayn Cohen

Ms. Cohen’s credo is that each individual is entitled to representation that fits his/her wants and needs. Additionally, she believes that attorneys can disagree without being disagreeable. Respect for her clients and respect for her adversaries is the motto by which the firm operates.

Ms. Cohen became an attorney to continue with her philosophy of helping people. Prior to her career as an attorney, Ms. Cohen worked for the City University of New York (“CUNY”) as a counselor, and college administrator.


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